“I am pleased to say that everyone from my local agent, to the marine surveyor to the staff in the claims office were wonderful to work with. I was treated fairly, all correspondence, the field visit by the surveyor, and payments were done in a friendly and timely manner.”
~ Patrick Fox, Seattle, WA Jun 12, 2018

“Thank you for the prompt action on the payment. We appreciate the process and the efforts of the Premier team to get us cruising again…”
~ Roger A., Seattle, WA, November 3, 2017

“The person I dealt with at Premier on the claim was fantastic. Responsive, efficient, upfront, and courteous.”
~ Mal J. , Seattle, WA, November 14, 2017

“Thank you for the prompt action on the payment. We appreciate the process and the efforts of the Premier team to get us cruising again…”
~ Roger A., Seattle, WA, November 3, 2017

“The boatyard actually completed the work at under the estimate, and therefore under our deductible. So we ended up cancelling the claim. Everyone involved was very helpful and we appreciate the effort.”
~ Peggy Z, Bellingham, WA, October 26, 2017

“I was very pleased with my claim process. The surveyor was very receptive to my concerns and was willing to work with me to address them. The claim was processed quickly and without complications. Thanks!”
~ Forrest L., Bellingham, Washington, May 2, 2017

“Claim Process seemed to flow in a timely manner and everything was handled in a professional manner.”
~ Anonymous, Camamo Island, WA, May 1, 2017

“Everything went very smoothly. Thank you! We will definitely recommend you to potential customers”
~ Anonymous, Ravensdale, Washington, February 15, 2017

“It was far easier than I thought it would be. Thanks”
~ Michael J., Orcas WA, March 8, 2016

“This claim was handled very fair and fast. We will pass the word around about our fair insurance company. Thanks for providing a great insurance.”
~ Anonymous, Bellingham, WA, February 1, 2016

“This is one of those times when we really appreciate our insurance coverage and the integrity of Premier Marine.”
~ R. Rogers, Washington, October 24, 2014

“I must admit, I was not expecting this to go this smoothly – considering the stories I have heard about insurance claims. I will certainly be giving praise to Premier Marine to anyone I talk to in the boating community!!”
~ Anonymous, Lake Oswego, Oregon, June 5, 2104

“I could not have been happier on how this claim was handled. Thank you for the professional way you handled this claim.”
~ Anonymous, Yakima, Washington, March 4, 2014

“I am so satisfied with Premier’s quick and fair handling of this claim. I will go out of my way to recommend Premier to all my boating friends. Thanks!”
~ Anonymous, Bellingham, Washington, January 20, 2014

“Thank you all for the exceptional care taken with my client… please share this with everyone who worked on ..(his).. behalf. You couldn’t have been nicer or more fair. Proof of your excellence was made even more evident when Premier agreed to insure …(my client’s)… new vessel as well! It was very difficult for him to sit on the dock and watch his baby burn—a very quiet man for a while. The new vessel purchased to replace the …(original vessel)… is not as large, but a real beauty. He is thrilled, and none of it would have been possible without Premier being there for him.I will be writing to my underwriter and sales rep, too, but those of you in claims deserve enormous praise for a job very well done in my mind!”
~ Kathy Craven, Washington, October 25, 2013

“This claim was handled great!! This is the first major claim I have ever had. Boating for 40 years and driving cars for 55 years. I was amazed at how friendly and responsive all concerned with this claim were. Thank you very much.”
~ Anonymous, Longview, Washington, April 5, 2013

“Very impressed with your company as well as the boat yard in repairing our boat.”
~ Anonymous, Richland, Washington, March 21, 2013

“Fantastic service on all aspects of this claim. I have recommended Premier to several other boaters.”
~ J. Morris, Washington, February 13, 2013

“I want to let you know that the engine and running gear damage sustained on 9-7-2012 has been repaired. The boat runs great. I want to thank Premier Marine Insurance for this quick and thoughtful repair of passages”
~ Anonymous, Seattle, Washington, December 19 2012

“We were very pleasantly surprised with fair counsel & decisions received. So pleased we are a part of Premier’s family.”
~ Anonymous, Edmonds, Washington, September 10, 2012

“Our surveyor was friendly, supportive, and advocated for our needs. Excellent.”
~ Anonymous, Seattle, Washington, August 23, 2012

“I had expected snags & delays in the insurance claims, but there were none! Good work! I will recommend marine surveyor, Premier Marine, repair shop and insurance broker to others.”
~ Anonymous, Everett, Washington, August 20, 2012

“Mark Allen & Audrey Seabrook were professional, courteous adn friendly in handling this claim and processed the claim very quickly..”
~ Anonymous, Seattle, Washington, June 19 2012

“It was devastating to learn that our boat was probably a complete loss but once we realized we were in good hands with both our agent and our insurance company we were greatly relieved – Thank you!”
~ R&R Sprenger, Oregon, May 1 2012

“My boat broke its moorings in a 40 knot ice storm and beached three miles away at night. Your prompt response in safeguarding the hull and recovering it from the beach before more serious damage was done is very much appreciated.”
~ S. Christensen, Washington, April 18 2012

“As an experienced insurance guy, I must say my claim was handled to my complete satisfaction.”
~ J. Sullivan, Washington, February 6 2012

“Everything was looked after in a timely manner. Great job. Will continue to insure…..with your company.”
~ D Radomski, November 28 2011

“Very happy with the way it was handled from beginning to end.”
~ M. Anderson, November 28 2011

“I was very impressed with the speed and quality of your response and service. …..Superb!”
~ N. Sheaf, November 25 2011

“Very prompt service from Day 1. As a Premier Marine broker I had never had to present a claim on my own boat. From the day I faxed the claim to the Claims Department, I was impressed with the prompt service. I will let my Premier Marine clients know that from personal experience, the claims service is excellent. I was very impressed. Thank you.”
~ D. Layton, November 24 2011

“Couldn’t be better, I hope my broker continues to go through Premier Marine.”
~ M. Berry, November 24 2011

“….this is the first time that I have made a claim to my insurance for damage as described above. Premier did an excellent job in handling this claim.”
~ J.D. Miller, October 31 2011

“All contacts with the Premier Marine team were indicative of thoughtful, highly motivated professionals. The actions of Premier Marine Insurance Co. showed that they truly cared about their customers and their customer’s property. Signal flag hoist “BZ” is certainly earned and appropriate.”
~ Charles Leavitt, October 11, 2011

We purchased a 55′ vessel and thought we were doing everything right … We have the vessel home and immediately know there’s a serious problem … We immediately called our brand new insurance company, Premier Marine … (They) were on site within hours … The Outstanding expertise of workmanship, communication, great attitudes, customer service and teamwork was outstanding … Bottom line, we would not have our dream boat today if it weren’t for Premier Marine and the superior companies they have teamed up with.”
~ Robb & Debbie Savoya, September 1 2011

“I feel very lucky to be with the agent and the insurance company and that they hired a great adjuster for handling the claim/damage report.”
~ Gary M. Cummings, July 20, 2011

“Very impressed with the efficiency of your company, will definitely recommend Premier to all our friends!”
~ Derek & Lisa, June 28, 2011

“As many Northwest yacht owners have heard, there are insurance policies out there that would not have covered this claim.  Premier Marine did…”
~ Tim Wing & MV Betty Jean, March 2011

“Overall you exceed my expectations by 100%. Thank you. Outstanding customer service. I recommend you to all my sailing friends.”
~ Anonymous, Bend, OR

“Could not think how anyone could be nicer or easier to work with (great team). I just wish my other companies would handle claims like you people have done with me. Thank you so very much.”
~ Anonymous, Everett, WA

Back to Claims